Frequently Asked Questions

Everything you need to know about shopping with Relaxe.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, Relaxe ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order is shipped, you will receive an email containing a tracking link. You can also track your order status directly through the 'Order History' section of your account.

Are your products covered by a warranty?

Many of our items come with a manufacturer's warranty. Please check the specific product description page for detailed information regarding coverage and duration.