Returns & Exchanges
At Relaxe, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund once the return is inspected.